Ignite Your Confidence with Karen Laos

How to Give Feedback

Episode Summary

Most people shrink away from giving feedback even if it’s constructive, but especially if it’s negative. How do you give it with kindness while still getting your message across and maintain a good relationship with the person? Providing feedback is more than the actual feedback: it’s the experience you provide.

Episode Notes

As you prepare to give feedback, remember that your perceived idea of potential conflict is fiction until it becomes fact. Not all potential conflicts are actually conflicts, and you may be spending a lot of energy preparing (or avoiding) a conflict that isn't there.

I share tactical ways you can prepare and deliver feedback in a way that avoids conflict as much as possible. You have the power to shape the experience for those receiving your feedback, so take the time to prepare beforehand. They will thank you for it!

Tangible Takeaways:

• Our perceived idea of others' response to feedback is fiction until it becomes fact. Treat it as fiction, and be open to various responses to your feedback. Avoid assuming the worst.
• The first step is always to inquire. Ask about the topic on hand and truly lean in and listen. Their response may either confirm or change your feedback.
• Before engaging in a difficult discussion, grab some paper and sketch out two columns: one side is titled “facts” and the other is “interpretations.” Write out all the interpretations for each fact: you’ll be amazed at how many more interpretations you find than facts!
• Use the A.S.S method: Ask, Seek, and Share. Enter the conversation from a position of learning and understanding. This increases the success of your feedback.
• Avoid using the word “feedback” - this triggers many reactions! Say “input” or “thoughts” instead.

About me:
Karen Laos is a keynote speaker and leadership coach equipping women to stand out with unshakable confidence. She specializes in communication: executive presence and compelling messages. Karen champions female business leaders to own their value and find their voice so they can be seen and heard. She also works with teams to create cultures of trust and function at their best.

Karen has coached leaders at Facebook, Google, Netflix, Uber, Sephora, Sony, Microsoft, Fidelity, Charles Schwab, Trip Advisor, Bacardi, Levi, and more. Karen’s style is fun, encouraging and results-oriented. She immediately moves past the “fluff” and gets straight to the issue (just ask her clients).

Connect with me:
Website: https://www.karenlaos.com/

Instagram: https://www.instagram.com/karenlaosofficial 

Facebook: Ignite Your Confidence with Karen Laos: https://www.facebook.com/groups/karenlaosconsulting

LinkedIn: https://www.linkedin.com/in/karenlaos/

Clubhouse: @karenlaos

Episodes also available on YouTube:

https://www.youtube.com/channel/UCEwQoTGdJX5eME0ccBKiKng/videos

My book “Trust Your Own Voice”: https://karenlaos.com/book/